$7.5 million recovery for car passengers blinded by defective airbags.
A Direct Answer
What should be kept after an injury involving a product?
When it is safe to do so, preserve the product, packaging, labels, instructions, and related purchase, repair, or maintenance information. Photograph the product and the scene, keep medical and incident records, and do not alter or discard relevant evidence before getting advice. The legal questions can depend on the product's condition, warnings, design, maintenance, distribution, and the people or companies connected to it.
How We Help
A disciplined approach to a difficult situation.
Every matter begins with the details: what happened, who was involved, what evidence exists, and how the injury is affecting daily life. Our role is to help clients make informed decisions while the legal and insurance questions are still taking shape.
- Defective vehicles and safety systems
- Industrial equipment and machinery
- Consumer, child, and household products
- Medical devices and dangerous products

Legal Pathway
The product itself can tell part of the story
A product claim may involve design, manufacturing, warning, maintenance, or distribution issues. Preserving the product and identifying its condition, labels, and chain of custody can be important before anyone changes or discards it. Purchase, repair, installation, service, recall, and communication records can also help place the product in context and identify questions that deserve further review.
Preserve What Matters
Information can make a difference.
Early records help create a clearer account of what happened. The right documents depend on the case, but these are useful places to start.
- The product, packaging, and instructions
- Purchase, repair, and maintenance records
- Photographs and incident documentation
- Medical records and witness information
Relevant Recoveries
Examples connected to this kind of case.
These prior matters are included for context only. Every case depends on its own facts, evidence, injuries, and applicable law.
$1.75 million recovery for a worker with crush injuries from a defective machine.
$800,000 recovery for a worker crushed by a defective weld on a trailer hitch.
Confidential recovery for a volunteer firefighter blinded by defective fireworks.
Prior results do not guarantee a similar outcome. Every case is different.
Questions, Answered Clearly
Common questions about defective product counsel.
Should I keep the product?
When it is safe to do so, preserve the product, packaging, and related documents. Do not alter it before getting advice.
Who can be responsible for a defective product?
The relevant parties can depend on the product and supply chain. A fact-specific investigation may include manufacturers, distributors, sellers, or others.
What records should I save?
Keep purchase, repair, maintenance, recall, medical, and incident records, as well as photographs and witness information.
Friday & Cox LLC
Start with a clear conversation.
Tell us what happened, and we will help you understand the next step.
412-900-8250