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Samsung's problems with exploding products continues

Fresh off its embarrassing, costly recall of the Galaxy Note 7 smartphone, consumer electronics giant Samsung is being investigated by federal regulators over concerns of exploding washing machines.

The Consumer Product Safety Commission, the federal agency in charge of investigating faulty consumer products, has yet to issue a recall. Instead, it is warning people to only use the delicate cycle. The warning applies to 11 models of Samsung washing machines manufactured between March 2011 and April 2016.

According to a recently filed federal class action lawsuit, a heavy load of laundry can cause the machine to violently shake and become dislodged, causing the machine to spin, shake and even explode. There are consumer accounts of exploding machines scattering metal shrapnel, ripping holes in walls and flooding rooms.

The lawsuit also accuses the company of being aware of the potential problem and covering it up by destroying evidence and giving misleading statements.

Your Rights If You Have A Defective Washing Machine

While neither Samsung nor the CPSC has issued a recall, one could be coming after the government's investigation concludes. In the meantime, it is important to follow the new recommendations to protect you and your family.

If you own a model in question and an incident occurs, you should take quick action to preserve your rights. Make sure to document all potential evidence. Take pictures of the scene, including any damage to walls or nearby objects. Do not dispose of the washing machine. If there is damage to your home, get an estimate of the repair costs.

If you or a family member is injured in an explosion, you should make sure to seek medical attention and document any injuries and treatment.

Your next step should be to consider contacting an experienced personal injury attorney who understands complex defective product cases. A lawyer can help evaluate the incident and determine what options you have for seeking compensation.

Samsung and all other manufacturers of consumer products have a duty to provide the public with safety warnings when necessary. You should not have to fear for you and your family's safety when doing the laundry. If there was a failure to warn consumers about the dangers of its product, Samsung will likely lose a great deal of trust from shoppers.

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